Terms & Conditions
By accessing or using this website or making a payment through our website or authorized payment links, you agree to these Terms & Conditions. All services and property-related transactions are subject to availability, confirmation, and the terms of the applicable agreement. Payments are processed securely through our authorized payment service provider. Customers are responsible for providing accurate and complete information when making payments or requesting services. Build Homes Real Estate reserves the right to refuse or cancel a transaction where there are reasonable grounds to suspect fraud, unauthorized use, or incorrect payment information, subject to applicable laws and contractual obligations.
Privacy Policy
Build Homes Real Estate respects your privacy and is committed to protecting your personal information. When you use our website, enquire about our properties or services, or make a payment, we may collect information such as your name, contact details, billing information, and transaction details necessary to provide our services and process payments.
Payment card details are processed securely through our authorized payment service provider. We do not intentionally store complete payment card details, including the card verification value (CVV).
Your information may be used to process payments, provide real estate services, issue invoices and receipts, communicate with you regarding your enquiries or transactions, comply with applicable legal and regulatory requirements, and prevent fraud.
We do not sell or rent your personal information to third parties. However, we may share relevant information with authorized service providers or regulatory authorities where necessary to provide our services or comply with applicable laws.
By using our website and services, you acknowledge this Privacy Policy, subject to your rights under applicable data protection laws.
Refund Policy
All payments are subject to the terms and conditions of the applicable quotation, invoice, booking confirmation, or written agreement. Refund eligibility for property bookings, deposits, real estate services, and completed transactions will be determined in accordance with the applicable agreement and relevant laws and regulations.
Refunds may be considered in cases such as duplicate payments, payments made in error and verified by the company, or other circumstances where a refund is required under applicable law or the relevant agreement.
Where a refund is approved, it will normally be processed through the original payment method, where possible. The time required for the refund to appear in the customer’s account may depend on the payment service provider and the customer’s bank.
Nothing in this policy is intended to exclude or restrict any refund rights that customers may have under applicable law.
